Two former executives admitted they supplied telecom services to operators running tech-support and telemarketing frauds that targeted vulnerable Americans, and plead guilty to failing to report the criminal activity despite knowing about it.
Two former company officers pleaded guilty after authorities traced a business that sold telephone numbers, call routing, call tracking, and forwarding services to customers tied to widespread tech-support fraud and telemarketing schemes. The defendants, former CEO Adam Young, 42, of Miami, Florida, and former CSO Harrison Gevirtz, 33, of Las Vegas, Nevada, entered guilty pleas to misprision of a felony under federal law. They are scheduled for sentencing on June 16, 2026, with a federal judge to decide the final terms after reviewing the U.S. Sentencing Guidelines and statutory factors.
The investigation began in 2020 and eventually led to convictions of multiple overseas telemarketers and one former employee of the routing company. Indian nationals Sahil Narang, Chirag Sachdeva, Abrar Anjum, and Manish Kumar were convicted for their roles in schemes based in India that cost Americans millions of dollars, often hitting elderly or otherwise vulnerable victims hardest. The inquiry also helped secure a conviction for Jagmeet Singh Virk in the U.S. District Court for the Northern District of California, and showed how call centers abroad used Young and Gevirtz’s services to route scam calls and reduce complaints.
Court filings say the defendants knew as early as 2016 that some customers were using their platform to run tech-support scams through deceptive pop-up warnings and fake alerts. Those pop-ups convinced computer users their devices were infected and told them to call a listed phone number, which then connected them to call centers pushing unnecessary or fabricated technical services for hundreds of dollars. In many cases, agents remotely accessed victims’ machines, collected personal data, and siphoned money from bank accounts or charged credit cards without legitimate need.
From 2017 through April 2022, Young and Gevirtz repeatedly failed to notify law enforcement about customers who were openly running fraud schemes, even after receiving complaints and inquiries from phone carriers and authorities. According to statements filed in court, the pair sometimes advised fraud operators on ways to avoid complaints and prevent account shutdowns, and they helped facilitate the buying and selling of fraud calls between customers. The documents also say Young and Gevirtz owned and operated a call center in Tunisia during this period where some employees participated in the deceptive activity.
Public court records reference a written document titled 20251107 Gevirtz Young Final Statement of Fact by scott.mcclallen, which lays out key facts from the investigation and the defendants’ admissions. The filings detail the pattern of knowledge, the ignored warnings, and the mechanics of how the services were used to shield and sustain the scams. Those records were central to prosecutors’ ability to link the routing company’s operations to the broader fraud network operating across borders.
Prosecutors say the schemes relied on social engineering and fear, with victims coerced into paying for non-existent fixes and sometimes left with drained savings. The investigation found that some call centers in India and elsewhere relied on the defendants’ routing services to mask origins and shuffle calls to evade detection. In addition to routing, court documents allege the defendants at times promoted their platform to known scam operators and connected those operators to other resources that supported the fraudulent business model.
“What the CEO and CSO of this well-known call tracking and analytics company did was downright despicable. By their own admission, they willfully profited from telemarketing and tech support scammers, here and abroad, who preyed on the elderly, exploited the vulnerable, and drained victims of their life savings and peace of mind. Behind every fraudulent call was a real person left frightened, humiliated, or financially shattered,” said Ted E. Docks, Special Agent in Charge of the FBI’s Boston Division. “Tech support scams cost Americans $2.1 billion last year, and Rhode Islanders reported losing at least $5.7 million. Let this be a warning: if you fuel and support these criminal networks that prey on unsuspecting consumers, the FBI will pursue you relentlessly to ensure you’re held accountable for the harm you helped inflict.”
The prosecution is being handled by Assistant U.S. Attorneys Milind Shah, Sandra Hebert, Julianne Klein, and Lee Vilker, and the investigation was conducted by the Federal Bureau of Investigation. Sentencing will determine how the admitted conduct is punished, and court records will be the source for any restitution claims by victims. The case underscores how telecommunications infrastructure can be abused to run large-scale fraud and the legal exposure that comes from turning a blind eye to clearly criminal customers.
